Remote Monitoring

Welcome to Matrix Control Systems’ Matrix GenSense – your trusted 24/7 team of industrial power monitoring experts. Our comprehensive service ensures that the health of each generator under our watchful eye is continuously managed, and any change in status is promptly reported to both our customers and utilities. With round-the-clock monitoring, we guarantee optimal uptime for your energy projects and assets.

Operating across the United States, Matrix GenSense stands ready to respond swiftly during severe weather conditions or emergencies. Our proactive approach involves taking immediate action to prepare customer assets, including fueling generators and conducting increased system testing. We understand the importance of minimizing downtime, and our 24/7 remote monitoring allows us to dispatch service repair teams promptly. Our aim is to bring your generators back online quickly, ensuring you receive the highest returns from your investment.

No matter the nature of your operations – whether you run a data center, medical facility, government agency, military installation, university campus, or utility-scale power plant – our energy monitoring services are tailored to meet your specific operational goals. We recognize the critical support you provide to your customers, and our solutions are designed to help you maintain seamless operations while optimizing performance.

At Matrix Control Systems, we take pride in delivering reliable, efficient, and cost-effective remote monitoring services. With Matrix GenSense, you can trust that your generators are in capable hands, enabling you to focus on your core business while we safeguard your power infrastructure. Contact us today to explore how our expertise can benefit your organization and ensure an uninterrupted power supply.

Benefits of Matrix remote

Your generator should always be ready to start when you need it the most. By employing remote monitoring of your generator on a 24/7 basis with Matrix GenSense, the probability of system malfunction can be greatly diminished, consequently leading to a reduction in overall expenses. Here are some of the key benefits you receive from implementing this level of service.

Our skilled technicians conduct regular inspections, tests, and adjustments to identify potential issues early on. By addressing minor problems proactively, we prevent them from escalating into major failures, ensuring the longevity of your generator and reducing the risk of unexpected downtime.

In our industry, reliability is defined by the seamless operation of the emergency power system when the main power supply fails. Through round-the-clock monitoring, we track the current status of the emergency power system, monitor exercise cycles, and promptly alert you to any issues that may arise.

As part of our service, you will receive your own personalized user login, granting you unrestricted access to monitor and track your equipment at any time. While we take care of all monitoring and reporting responsibilities, you retain full visibility over your equipment and data.

Monitored events are meticulously recorded with precise timestamps, facilitating the generation of automated activity reports on a daily, weekly, and/or monthly basis. These reports are conveniently delivered directly to your inbox via email.

Rest assured knowing that your system is prepared for the next power outage and will function as expected when it is most needed.

Monitoring your generator contributes to a reduction in overall ownership costs. Preventive maintenance addresses minor issues before they escalate, you minimize the risk of major repairs or equipment replacements, resulting in significant cost savings over time. The most significant cost is the failure of the generator during a power outage.

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